Question 1

Is SharedOut free to join?

Accepted Answer

Yes — joining SharedOut is completely free. We charge a 10–15% platform commission only when a booking is completed. There are no monthly fees, no listing fees, and no subscription charges.

Question 2

How do I know I can trust the providers?

Accepted Answer

Every provider on SharedOut is verified with Singpass before they can list. This means their identity is confirmed against government records — the same system used for government digital services.

Question 3

What if the item I borrowed is damaged or the service is unsatisfactory?

Accepted Answer

Our structured dispute resolution system handles this. For equipment, handover photos are taken at both collection and return — so there's a clear evidence trail. Security deposits are held via Stripe and can be used to cover genuine damage.

Question 4

I run a home-based business — can I list my services?

Accepted Answer

Absolutely — SharedOut is built for you. You'll need to verify your identity with Singpass and confirm that your home-based business operates within HDB/URA guidelines. Once onboarded, you can manage availability, set pricing, and receive bookings.

Question 5

What payment methods does SharedOut accept?

Accepted Answer

We support Stripe (credit/debit cards) and PayNow — the two most widely used payment methods in Singapore.

Question 6

When is SharedOut launching?

Accepted Answer

We're launching town by town across Singapore. Join the waitlist and we'll notify you the moment SharedOut is live in your HDB town.