Question 1

Is SharedOut free to join?

Accepted Answer

Yes — joining SharedOut is completely free. We charge a 10–15% platform commission only when a booking is completed. There are no monthly fees, no listing fees, and no subscription charges.

Question 2

How do I know I can trust the providers?

Accepted Answer

Every provider on SharedOut is verified with Singpass before they can list. This means their identity is confirmed against government records — the same system used for government digital services.

Question 3

What if the item I borrowed is damaged?

Accepted Answer

Our structured dispute resolution system handles this. Handover photos are taken at both collection and return. Security deposits are held via Stripe and can be used to cover genuine damage.

Question 4

Can I list my home-based business services?

Accepted Answer

Absolutely — SharedOut is built for you. Verify your identity with Singpass and confirm your home-based business operates within HDB/URA guidelines. Then manage availability, set pricing, and receive bookings.

Question 5

What payment methods does SharedOut accept?

Accepted Answer

We support Stripe (credit/debit cards) and PayNow — the two most widely used payment methods in Singapore.

Question 6

When is SharedOut launching?

Accepted Answer

We're launching town by town across Singapore. Join the waitlist and we'll notify you the moment SharedOut is live in your HDB town.